BUY IT TODAY! ... GET IT TODAY!
Delivering your new furniture is one of the many ways we at Americn Furniture Outlets work to be #1 Furniture Store. Your sales associate will coordinate with our delivery department to schedule your delivery.
We want to make your scheduled delivery as convenient as possible and will typically communicate with you 3 times about your delivery.
1. You can expect a call between 9am and Noon the day before your delivery to confirm your address, contact information, and merchandise being delivered. Please expect and answer this call.
2. You will receive a call between 4-9pm with your scheduled 3 hour delivery window.
3. Your delivery driver will call approximately 30 minutes before he arrives to let you know he is on the way.
Canceling/Changing a Delivery Time
To make changes to a scheduled order you must call before Noon (12pm CST) on the day before your scheduled delivery; otherwise you will be charged a $50 change fee. Call your local store for changes.
Same Day Delivery
Same Day Delivery is one of the ways we Save You Money & Time!
Purchases made before 2:00 may be delivered same day within a 20 mile radius of our store. Because of prep time constraints some items will be delivered in the box and you will be responsible for some assembly and setup. For Same Day Delivery we will uncarton and place all sofa, sectional, and leather upholstery, all bedroom, mattress, adjustable base and frames. We are not able to assemble dining chairs, occasional tables, bunkbeds, daybeds, futons, and other Ready-To-Assemble (RTA) items. Unlike some other companies we do not charge extra for Same Day Delivery.
Picking up your new furniture is another great way to save money.
Merchandise may be picked up Monday – Saturday 10am to 6pm or Sunday 1pm to 5pm. We ask that you pickup your merchandise within 7 days of purchase.
Our warehouse personnel will assist you in loading your vehicle. It is your responsibility to secure and cover your merchandise. We will not be responsible for any damage to your merchandise once it leaves our dock or for any accidental damage.
You are responsible for the transportation of items you choose to pick up. American Furniture Outlets does not offer free delivery for returns or exchanges on items picked up.
Please bring a photo ID matching the name on your receipt. This will help fulfill your order quickly and accurately.
Product Protection Plan
Our Product Protection Plan is a Great way to protect your new furniture for up to 5 years with low cost and nationwideIn-Home service. See a sales associate or our website for all the details.
For claims call our nationwide Product Protections team at 1-800-686-5559.